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What we do
Mercedes Servicing & Repairs
We cover all aspects of aftersales for your Mercedes-Benz from routine car servicing to fault diagnosis, electrical and mechanical repairs.
We offer a professional and comprehensive service to all Mercedes vehicles. Our Mercedes trained technicians are specialists and with years of experience working on Mercedes car servicing, they are able to diagnose any faults. We use our expertise to ensure maintaining your vehicle is of the highest standard and of the most convenience.
Being your local Mercedes service centre in the Surrey area, we are here to provide you with a hassle-free car service. Why not take advantage of our FREE collection & delivery from your home or workplace. Our extensive knowledge gained through the years of experience and training enables us to repair your Mercedes to the highest quality.
Why choose us
TRUSTED LOCAL MERCEDES-BENZ SPECIALISTS
With years of knowledge and experience, DDR Surrey is a trusted local Mercedes-Benz specialist offering Mercedes servicing and repairs at a greatly reduced rate compared to the main dealer.
- Mercedes Air Con Repairs - Air conditioning not working? We have all the equipment, training and experience to make the correct repair.
- Mercedes Automatic Gearbox Repairs - Automatic Gearbox fault finding is a speciality of ours. We have full access to Mercedes online coding, so we are able to SCN code control modules and perform control module updates from Mercedes.
- Mercedes Brake Repairs - Regular maintenance of your Mercedes brakes is an absolutely essential part of keeping yourself and your passengers safe.
- Mercedes Cabriolet Roof Repairs - DDR Surrey specialises in repairs for both Mercedes soft-top and hard-top convertible roof systems.
- Mercedes Engine Repairs - DDR Surrey provide high-quality engine repairs for all Mercedes-Benz vehicles using manufacturer-approved parts of the highest quality.
Located in Ashtead, Surrey. Most of our customers find it convenient that we offer a FREE collection and delivery service for vehicles both new and old. We arrange to collect and deliver your vehicle to a place that is convenient for you and a time that is good for you whether it be morning, daytime, or evenings.
Cost-effective Mercedes servicing and a Free Vehicle Healthcheck. Free collection and delivery. All aspects of Mercedes service and repairs provided.
Call 01372 274095 for more information or to book a Mercedes Service or Repair with DDR Surrey, your local Mercedes specialist in Surrey.
Where are we
How to find us
We are located directly at the end of Barnett Wood Lane,
off the mini roundabout at the beginning of Craddocks Parade of shops.
We are a 5 minute drive from Epsom town centre, Surrey, and Jct 9 of the M25 in the other direction.
What you said
We cover all aspects of aftersales for your vehicle from routine car servicing to fault diagnosis, electrical and mechanical repairs.
"2nd Service on the 2018 E220cdi. A problem did arise as they sometimes do, however its the Customer Service you receive to rectify these upsets which counts. The guy I dealt with went out of his way with his own time and effort to resolve it, and in doing so has secured a long-term relationship with me in future business."
Paramedix999 - Dorking, Surrey - Excellent...!
"Took my ml 420 with oil leak, great blokes took time to talk over the problem and was in contact every step of the way when the work was being done . Great service great team and great blokes would recommend ddr to everyone with a merc .
Thank you again lads ."
Ric1983 - Surrey - Ml420
"Our regular mechanic couldn't resolve the problem we had with our automatic gearbox on our Mercedes. If you get any messages on your dashboard use this garage they will resolve the problem. Very impressed with the level and care of service, would recommend without a doubt. Excellent!"
Michael3333 - Surrey - Automatic Software Updates
"A massive thank you to the person I dealt with and his mechanic who took the time to road test my car to check out the auto box that I had concerns with. They totally put my mind at rest with their experience and advice and as usual, I went home happy with peace of mind.
Paulyvan - Hook, Chessington - Incredibly helpful
"I had problems with the gearbox on my car dropping out of gear and going into park. Went on line to look for a suitable place to take it to and came across DDR’s website. Read the reviews which were very positive and drove to there site in Ashtead. After discussing the problem with them and a test drive being carried out it was arranged for me to bring the car in. Left the car and later in the day received a call to say that they were unable to duplicate the problem and suggested that I drive it more and see if the problem reoccurs. On collecting the car I asked how much I owed and the reply was”nothing as we did not fix anything”. I know of other garages that charge £60:00 to plug in the test box. Also, I was virtually leaving them a blank cheque as they could have come back and say, “Oh you need a new transmission”.
I will definitely go back to them and recommend them to anyone I know that needs good honest service. Thanks guys."
E350 - Staines-upon-Thames, Surrey - E350 transmission
"Having experienced abysmal service from a Mercedes main dealer in Surrey, I was very cautious and concerned where I’d take my E250 to next. DDR Surrey was recommended to me by a friend and I have to say that every aspect of the service I received was exemplary.
They listen to the problem I reported and managed to book the car in without too much delay. The fault was identified and subsequently reported to me with the price of repair which included parts and labour. The job incurred more time than originally expected but the price remained the same.
The politeness and professionalism from the DDR team is something that other works shops should strive towards. I will definitely be using DDR Surrey in future. Highly recommended!!"
Steve Haire - Woking, Surrey - E250 Fault Diagnosis
"Having purchased a 2003 Convertible CLK from a trader as a present for my mother's 70th birthday I wanted a Mercedes specialist, DDR, to check it over for full peace of mind.
Initially, I was going to have the car fully serviced as I thought it had a slight misfire. Instead, on speaking with the team at DDR, they recommended that they do a full check/diagnosis and then discuss elements that actually needed doing.
It turned out that it was actually a replacement gearbox mount that needed replacing and that removed the occasional engine vibration. Of course they picked up on a few other elements which I am sure other garages would have missed.
All in all an excellent service with everything explained to me in detail - very transparent and at a reasonable price. MB main dealers could learn something from the team at DDR.
Needless to say, the car was perfect when I got back and my mother was delighted. She has already pledged to have it serviced with DDR given my feedback about them.
Thank you to the team."
Drowe1975 - New Malden, Surrey - CLK W208 Convertible
"Delighted to find Daniel. Have driven Mercs for 30 years and this was the best service ever.Everything explained beforehand and the car collected and returned looking immaculate and it did not break the bank.Already recommending to friends"
A Adams - Bookham, Surrey - Mercedes Benz ML320 CDI
"We offer a professional and comprehensive service to all Mercedes vehicles. Our Mercedes trained technicians have years of experience working on Mercedes car servicing and are able to diagnose any faults. We use our expertise to ensure maintaining your vehicle is of the highest standard and of the most convenience."
Y Rousseau - Chessington, Surrey - Mercedes Benz ML350 CDI
"Having to arrange serving and bespoke repairs on my E320, I was introduced to DDR by a fellow engineer,followed by two personal recommendations of the first class service and attention to detail,
Indeed the recommendation and praise by others is well deserved followed by my own for works completed to a 1st class standard,reporting on repairs, maintenance,serving in a clear understandable manner.
To say I am very very happy with service is an understatement."
Peter Peacock - Reigate, Surrey - E320 Service & Repairs
More reviews can be found at: http://www.reviewcentre.com
DDR Surrey provide Mercedes servicing and repairs in the local areas of Epsom, Ashtead, Leatherhead, Oxshot, Esher, Thames Ditton, Byfleet, Weybridge, Brooklands, Banstead, Sutton, Cheam, Burgh Heath, Tadworth, Ewell, Stoneleigh, Worcester Park, Surbiton, Kingston, Chessington. Bookham, Fetcham and Dorking.