Fixed Price Servicing Using Genuine Mercedes Parts
Protect Your Manufacturer's Warranty
Up To 60% Cheaper Than Main Dealer Prices
Qualified Mercedes Diagnostic Technicians
Based in Ashtead, near Epsom, DDR Surrey is your local Mercedes-Benz brake repair, replacement and servicing specialist.
Your vehicle's brakes play a critical role when it comes to your safety on the road, so it goes without saying that regular maintenance of your Mercedes brakes is an absolutely essential part of keeping yourself, your passengers and other road users safe. You should never be in any doubt about the state of the brakes in your car, which is why we are proud to offer brake repair and servicing, for any concerns you may have.
Commons signs that your Mercedes brakes may require attention are:
- Grinding, squealing or squeaking noises when braking
- Spongy feeling when depressing the brake pedal
- Vibration of the brake pedal or steering wheel
- Having to press down harder than usual to brake
- Burning smell coming from wheels
- Brake warning light is on
If you're experiencing any of these brake issues or there are other concerns with the braking system, it's important to get this looked at as soon as possible. Our expert mechanics will run full diagnostics to get to the root of the problem in order to provide the most accurate Mercedes brake repairs possible here in Epsom. Following diagnostics, we'll conduct any repairs, replacements and fluid changes needed to get you back on the road quickly.
We can fix Mercedes handbrakes, brake pads, brake discs, brake pumps, brake rotors, brake drums and brake shoes. We can also undertake a brake fluid change for your Mercedes.
How To Find Us
13 Craddocks Parade, Ashtead KT21 1QL
We are located directly at the end of Barnett Wood Lane, off the mini roundabout at the beginning of Craddocks Parade of shops.
We are a 5-minute drive from Epsom town centre, Surrey, and Jct 9 of the M25 in the other direction.
Mercedes Brake Repair FAQS
The red brake light on my Mercedes dashboard is on, what does that mean?
When the red brake indicator on your Mercedes dashboard lights up it may mean that the brake fluid level is low. Book an appointment with us and have your brake fluid levels checked.
What is causing the grinding sound when the brakes are applied?
Grinding sounds when the brakes are applied could mean a number of things, but should always be checked by a qualified mechanic. If you have gone a long time without having your Mercedes brakes serviced, then the brake pads could be worn. We can advise you on your next steps, including repair and servicing.
How often should the brake pads on a Mercedes-Benz be replaced?
The brake pads on a Mercedes-Benz should be typically be replaced every 30,000-50,000 miles, depending on your driving habits and conditions.
How do I know if I need new Mercedes brakes?
If your brakes are faulty or aren't performing properly, this doesn't always mean that you'll need a complete replacement. Brakes are a unique and intelligent system and various things can run into problems over the years, which is why we always run full, comprehensive diagnostics to find the exact cause of the problem. If you are in any doubt, book your vehicle in with our team for diagnosis, today.
How long will my Mercedes brake repairs take?
The time it'll take to repair your Mercedes brakes will depend on the issue at hand, as well as the waiting time for any approved parts that may be needed. Where possible, we will provide you with approximate times following diagnostics, however, this can be subject to change. Our team are always on hand to discuss any concerns you have during your vehicle's repairs.
How much will my Mercedes brake repairs cost?
The cost of your Mercedes brakes repair will ultimately depend on the work required and the parts needed to complete the job. In some cases, you may only need the brake pads replaced while in more extreme cases, you could need the rotors replaced as well as the brakes. We will run full diagnostics and provide you with an estimated cost before conducting any work so you can be clear on what you can expect to pay.
Do you service leased or financed Mercedes vehicles?
If you have a leased Mercedes vehicle or a Mercedes on finance that you plan to return at the end of your contract, you need to keep on top of service schedules. Failure to meet the suggested service schedule could see you facing fines and penalties at the end of your agreement, so it's vital to maintain the correct schedule. We offer full servicing to all Mercedes vehicles including leased or financed vehicles, helping you to keep on top of your service schedule and avoid any hefty fines or payouts when your contract ends.
Repairing Your Electric & Hybrid Mercedes
We repair the entire Mercedes-Benz electric and hybrid range.
Guaranteed Protection on your Manufacturer's Warranty
Is your vehicle under manufacturer's warranty? Don't worry all of your rights are preserved, we use original Mercedes-Benz parts and follow their service schedules, so we have you covered all the way.
We cover all aspects of aftersales for your vehicle from routine car servicing to fault diagnosis, electrical and mechanical repairs.
2nd Service on the 2018 E220cdi. A problem did arise as they sometimes do, however its the Customer Service you receive to rectify these upsets which counts. The guy I dealt with went out of his way with his own time and effort to resolve it, and in doing so has secured a long-term relationship with me in future business.
Took my ml 420 with oil leak, great blokes took time to talk over the problem and was in contact every step of the way when the work was being done . Great service great team and great blokes would recommend ddr to everyone with a merc .
Thank you again lads .
Our regular mechanic couldn't resolve the problem we had with our automatic gearbox on our Mercedes. If you get any messages on your dashboard use this garage they will resolve the problem. Very impressed with the level and care of service, would recommend without a doubt. Excellent!
A massive thank you to the person I dealt with and his mechanic who took the time to road test my car to check out the auto box that I had concerns with. They totally put my mind at rest with their experience and advice and as usual, I went home happy with peace of mind.
I had problems with the gearbox on my car dropping out of gear and going into park. Went on line to look for a suitable place to take it to and came across DDR’s website. Read the reviews which were very positive and drove to there site in Ashtead. After discussing the problem with them and a test drive being carried out it was arranged for me to bring the car in. Left the car and later in the day received a call to say that they were unable to duplicate the problem and suggested that I drive it more and see if the problem reoccurs. On collecting the car I asked how much I owed and the reply was”nothing as we did not fix anything”. I know of other garages that charge £60:00 to plug in the test box. Also, I was virtually leaving them a blank cheque as they could have come back and say, “Oh you need a new transmission”.
I will definitely go back to them and recommend them to anyone I know that needs good honest service. Thanks guys.
Having experienced abysmal service from a Mercedes main dealer in Surrey, I was very cautious and concerned where I’d take my E250 to next. DDR Surrey was recommended to me by a friend and I have to say that every aspect of the service I received was exemplary.
They listen to the problem I reported and managed to book the car in without too much delay. The fault was identified and subsequently reported to me with the price of repair which included parts and labour. The job incurred more time than originally expected but the price remained the same.
The politeness and professionalism from the DDR team is something that other works shops should strive towards. I will definitely be using DDR Surrey in future. Highly recommended!!
Having purchased a 2003 Convertible CLK from a trader as a present for my mother's 70th birthday I wanted a Mercedes specialist, DDR, to check it over for full peace of mind.
Initially, I was going to have the car fully serviced as I thought it had a slight misfire. Instead, on speaking with the team at DDR, they recommended that they do a full check/diagnosis and then discuss elements that actually needed doing.
It turned out that it was actually a replacement gearbox mount that needed replacing and that removed the occasional engine vibration. Of course they picked up on a few other elements which I am sure other garages would have missed.
All in all an excellent service with everything explained to me in detail - very transparent and at a reasonable price. MB main dealers could learn something from the team at DDR.
Needless to say, the car was perfect when I got back and my mother was delighted. She has already pledged to have it serviced with DDR given my feedback about them.
Thank you to the team.
Delighted to find Daniel. Have driven Mercs for 30 years and this was the best service ever.Everything explained beforehand and the car collected and returned looking immaculate and it did not break the bank.Already recommending to friends
We offer a professional and comprehensive service to all Mercedes vehicles. Our Mercedes trained technicians have years of experience working on Mercedes car servicing and are able to diagnose any faults. We use our expertise to ensure maintaining your vehicle is of the highest standard and of the most convenience.
Having to arrange serving and bespoke repairs on my E320, I was introduced to DDR by a fellow engineer,followed by two personal recommendations of the first class service and attention to detail,
Indeed the recommendation and praise by others is well deserved followed by my own for works completed to a 1st class standard,reporting on repairs, maintenance,serving in a clear understandable manner.
To say I am very very happy with service is an understatement.