Fixed Price Servicing Using Genuine Mercedes Parts
Protect Your Manufacturer's Warranty
Up To 60% Cheaper Than Main Dealer Prices
Qualified Mercedes Diagnostic Technicians
Based in Ashtead, near Epsom, DDR Surrey is your local Mercedes-Benz engine repairs and servicing specialist.
The engine is the heart of your Mercedes vehicle, which is why if something goes wrong it can often be a headache to get fixed. However, at DDR Surrey we provide high-quality engine repairs for all Mercedes-Benz vehicles using manufacturer-approved parts of the highest quality.
DDR Surrey can provide repairs for many aspects of your car engine, including:
- Diesel engines
- Head gaskets
- Cambelts & timing belts
- Spark plugs
Without proper care, diagnostics and expert repair, a faulty engine can cause serious and often dangerous problems while out on the road. It's important to book your car in for repair as soon as possible if you're experiencing any problems with your engine, whether it's poor performance, unusual smells or something more serious. Our mechanics use warranty approved parts for all repairs and will ensure that you get back out on the road safely.
Is your vehicle under a manufacturer's warranty? Don't worry! All of your rights are preserved. We use original Mercedes-Benz parts and follow their service schedules, so we have you covered all the way.
How To Find Us
13 Craddocks Parade, Ashtead KT21 1QL
We are located directly at the end of Barnett Wood Lane, off the mini roundabout at the beginning of Craddocks Parade of shops.
We are a 5-minute drive from Epsom town centre, Surrey, and Jct 9 of the M25 in the other direction.
Mercedes Engine Repair FAQS
How can I tell if my Mercedes engine has blown?
If you think that your Mercedes engine has blown, there are some tell-tale signs to look out for. Your Mercedes will regularly overheat, there will be a drop in oil pressure and you might hear clunking sounds coming from under the bonnet.
Why might my Mercedes need a new engine?
If your Mercedes has a high-mileage the engine may have suffered some significant wear and tear. If your Mercedes engine is having issues which are being ignored, the damage caused will be unrepairable. Book your car in at DDR Surrey if you suspect any engine issues with your Mercedes-Benz.
What are the signs of a failing Mercedes turbocharger?
If you notice that your Mercedes isn't accelerating as powerfully as it should be or struggling to maintain speed, this could be a sign that your Mercedes turbocharger is failing. You should also watch out for a warning light on the dashboard and blue smoke being emitted from the exhaust.
Why is my Mercedes engine making an odd noise?
If your engine is making an unusual noise, whether that's grinding, whirring, rumbling or something else entirely, it could be a sign that something is wrong. We can run full diagnostics to get to the root of the problem and find the cause, ready for repair.
Are Mercedes engines reliable?
Mercedes-Benz engines are some of the most reliable in the automotive market, however, they aren't completely immune to issues. If you think your Mercedes engine is performing poorly or there is an issue at hand, we are on hand to provide full diagnostics and repairs to get you back on the road as soon as possible.
How long will my Mercedes engine and turbo repairs take?
The time it'll take to repair your Mercedes engine or turbo will depend on the repair needed. We will determine the issue and its cause and provide you with an estimated duration and cost for the repairs, ensuring you are kept in the loop about your engine or turbo repairs.
Do you service leased or financed Mercedes vehicles?
If you have a leased Mercedes vehicle or a Mercedes on finance that you plan to return at the end of your contract, you need to keep on top of service schedules. Failure to meet the suggested service schedule could see you facing fines and penalties at the end of your agreement, so it's vital to maintain the correct schedule. We offer full servicing to all Mercedes vehicles including leased or financed vehicles, helping you to keep on top of your service schedule and avoid any hefty fines or payouts when your contract ends.
Repairing Your Electric & Hybrid Mercedes
We repair the entire Mercedes-Benz electric and hybrid range.
Guaranteed Protection on your Manufacturer's Warranty
Is your vehicle under manufacturer's warranty? Don't worry all of your rights are preserved, we use original Mercedes-Benz parts and follow their service schedules, so we have you covered all the way.
We cover all aspects of aftersales for your vehicle from routine car servicing to fault diagnosis, electrical and mechanical repairs.
2nd Service on the 2018 E220cdi. A problem did arise as they sometimes do, however its the Customer Service you receive to rectify these upsets which counts. The guy I dealt with went out of his way with his own time and effort to resolve it, and in doing so has secured a long-term relationship with me in future business.
Took my ml 420 with oil leak, great blokes took time to talk over the problem and was in contact every step of the way when the work was being done . Great service great team and great blokes would recommend ddr to everyone with a merc .
Thank you again lads .
Our regular mechanic couldn't resolve the problem we had with our automatic gearbox on our Mercedes. If you get any messages on your dashboard use this garage they will resolve the problem. Very impressed with the level and care of service, would recommend without a doubt. Excellent!
A massive thank you to the person I dealt with and his mechanic who took the time to road test my car to check out the auto box that I had concerns with. They totally put my mind at rest with their experience and advice and as usual, I went home happy with peace of mind.
I had problems with the gearbox on my car dropping out of gear and going into park. Went on line to look for a suitable place to take it to and came across DDR’s website. Read the reviews which were very positive and drove to there site in Ashtead. After discussing the problem with them and a test drive being carried out it was arranged for me to bring the car in. Left the car and later in the day received a call to say that they were unable to duplicate the problem and suggested that I drive it more and see if the problem reoccurs. On collecting the car I asked how much I owed and the reply was”nothing as we did not fix anything”. I know of other garages that charge £60:00 to plug in the test box. Also, I was virtually leaving them a blank cheque as they could have come back and say, “Oh you need a new transmission”.
I will definitely go back to them and recommend them to anyone I know that needs good honest service. Thanks guys.
Having experienced abysmal service from a Mercedes main dealer in Surrey, I was very cautious and concerned where I’d take my E250 to next. DDR Surrey was recommended to me by a friend and I have to say that every aspect of the service I received was exemplary.
They listen to the problem I reported and managed to book the car in without too much delay. The fault was identified and subsequently reported to me with the price of repair which included parts and labour. The job incurred more time than originally expected but the price remained the same.
The politeness and professionalism from the DDR team is something that other works shops should strive towards. I will definitely be using DDR Surrey in future. Highly recommended!!
Having purchased a 2003 Convertible CLK from a trader as a present for my mother's 70th birthday I wanted a Mercedes specialist, DDR, to check it over for full peace of mind.
Initially, I was going to have the car fully serviced as I thought it had a slight misfire. Instead, on speaking with the team at DDR, they recommended that they do a full check/diagnosis and then discuss elements that actually needed doing.
It turned out that it was actually a replacement gearbox mount that needed replacing and that removed the occasional engine vibration. Of course they picked up on a few other elements which I am sure other garages would have missed.
All in all an excellent service with everything explained to me in detail - very transparent and at a reasonable price. MB main dealers could learn something from the team at DDR.
Needless to say, the car was perfect when I got back and my mother was delighted. She has already pledged to have it serviced with DDR given my feedback about them.
Thank you to the team.
Delighted to find Daniel. Have driven Mercs for 30 years and this was the best service ever.Everything explained beforehand and the car collected and returned looking immaculate and it did not break the bank.Already recommending to friends
We offer a professional and comprehensive service to all Mercedes vehicles. Our Mercedes trained technicians have years of experience working on Mercedes car servicing and are able to diagnose any faults. We use our expertise to ensure maintaining your vehicle is of the highest standard and of the most convenience.
Having to arrange serving and bespoke repairs on my E320, I was introduced to DDR by a fellow engineer,followed by two personal recommendations of the first class service and attention to detail,
Indeed the recommendation and praise by others is well deserved followed by my own for works completed to a 1st class standard,reporting on repairs, maintenance,serving in a clear understandable manner.
To say I am very very happy with service is an understatement.