Mercedes Cabriolet Repair

in Epsom, Surrey, UK.

Call us on

01372 274095

Fixed Price Servicing Using Genuine Mercedes Parts

Protect Your Manufacturer's Warranty

Up To 60% Cheaper Than Main Dealer Prices

Qualified Mercedes Diagnostic Technicians

Based in Epsom, DDR Surrey is your local Mercedes-Benz cabriolet repairs, servicing and diagnostics specialist.

Mercedes cabriolets can sometimes develop faults within the convertible roof systems. If your Mercedes soft top or hard top roof has any mechanical issues, we can arrange a diagnosis of the fault and provide you with a competitive cost for any Mercedes cabriolet repairs in our Surrey garage.

Common problems that may occur with Mercedes convertible roof systems are:

  • Roof system jams
  • Hydraulic faults
  • Roof motor failure and faults
  • Water leaking through convertible roof
  • Noisy roof when opening/closing
  • Slow roof operation
  • Roof warning light
  • Roof failure sound
  • Convertible roof doesn't close fully

If your Mercedes Cabriolet is experiencing any of these issues, your vehicle could be in need of repair. Our mechanics run full diagnostics to get to the cause of the problem, and then provide comprehensive Mercedes-Benz Cabriolet repairs here in Surrey, using warranty-approved parts. For Mercedes Benz Cabriolet repairs in Epsom that you can rely on, we are on hand to help.

We specialise in repairs for both Mercedes soft-top and hard-top convertible roof systems and we are able to check and test cabriolet roof systems thoroughly in order to make an accurate diagnosis of any faults.

How To Find Us


13 Craddocks Parade, Ashtead KT21 1QL


We are located directly at the end of Barnett Wood Lane, off the mini roundabout at the beginning of Craddocks Parade of shops. 
We are a 5-minute drive from Epsom town centre, Surrey, and Jct 9 of the M25 in the other direction.

DDR Surrey Map

Cabriolet Repair FAQS

For Mercedes-Benz Cabriolet repairs in Surrey, we are proud to be one of the best. If you're looking for cabriolet repairs in epsom, we are on hand to help - got a question? Take a look at our commonly asked questions below, or get in touch with our team for support.

Can I use a repair kit on my Cabriolet roof?

Due to the nature of a cabriolet roof, using a repair kit is often not as straightforward as it seems. For long-lasting, reliable repairs, you should book your vehicle in with a qualified technician in order to ensure it's structural integrity and safety moving forward.

Why wont my cabriolet roof go down/up?

If your electronic cabriolet roof won't lower or come back up, this could be due to an electrical fault. Our Mercedes cabriolet repair technicians can provide thorough diagnostics to get to the heart of the problem, and repair the roof accordingly.

My cabriolet roof is leaking - what should I do?

If you are experiencing leaks from your roof, you should have the issue seen by a specialist. Leaks are not only unpleasant to drive with, but can cause damage to the interior of your vehicle, so should be repaired as soon as possible. Our team offers Mercedes cabriolet repairs Epsom can be proud of and you can rely on.

How much are Mercedes Cabriolet Repairs?

The cost of your Mercedes Cabriolet repairs will differ from case to case. Some repairs may be simpler than others or require additional parts compared to another repair. We run full diagnostics before starting any repairs and can provide you with a quote prior to starting the work, so you know exactly how much you'll need to pay.

Can a torn Mercedes cabriolet roof be repaired?

If the fabric of your Mercedes Cabriolet roof has been torn, the possibility of repair depends on the severity of the damage. Small rips can often be repaired but the repair may be visible, while larger rips will usually require full replacement to adequately resolve the problem. We can discuss this with you when you book your vehicle in with us.

How long will my cabriolet repairs take?

The time it will take to repair your Mercedes Cabriolet roof will ultimately depend on the problem. Mechanical issues may take longer than tears or leaks, for example. We will run full diagnostics and provide you with an estimated time so you can have a clearer idea of what to expect from your cabriolet repairs.

Do you service leased or financed Mercedes vehicles?

If you have a leased Mercedes vehicle or a Mercedes on finance that you plan to return at the end of your contract, you need to keep on top of service schedules. Failure to meet the suggested service schedule could see you facing fines and penalties at the end of your agreement, so it's vital to maintain the correct schedule. We offer full servicing to all Mercedes vehicles including leased or financed vehicles, helping you to keep on top of your service schedule and avoid any hefty fines or payouts when your contract ends.

Repairing Your Electric & Hybrid Mercedes

We repair the entire Mercedes-Benz electric and hybrid range.

Guaranteed Protection on your Manufacturer's Warranty

Is your vehicle still under your manufacturer's warranty? Don't worry! All of your rights are preserved when using DDR Surrey for your repairs. We use original Mercedes-Benz parts and follow their service schedules and recommendations, so we have you and your warranty covered all the way.

Customer Reviews

We cover all aspects of aftersales for your vehicle from routine car servicing to fault diagnosis, electrical and mechanical repairs.

I’ve had real trouble getting wiper blades for my Mercedes I tried Halfords which was an absolute shambles from start to finish! Found DDR on google and called to see if they could help had a call back within 5 minutes of leaving a message to be told they could have them in that afternoon and the exact price which I might add was cheaper than I was charged at Halfords! I arrived around 4pm new blades fitted in 5 minutes the customer service of the gentleman I dealt with was fantastic I will definitely be returning. Thank you again for your help.
Vincenzo Cook
A very knowledgeable team. I have used DDR Surrey for many years, I wouldn't go anywhere else.
Munish Kumar
Really great work as always . Very reasonable price ,they are the best one around the area .
Dave Sinclair
My first time using DDR. Reception has good knowledge. They serviced my C63. Very satisfactory.
Radia Kesseiri
They are just amazing!
Today, I was in a real car related crisis, when there is literally nothing on earth that could help you apart from a genuinely customer service oriented car specialist! (Mercedes specialist)
They came to the rescue, out of good will! They did everything they could to sort me out!
I am utterly grateful for their help!
James Madden
Started using DDR last year, now two years in and I can only heap praise on Dan and his workforce, Dan a man after my own heart, his word is his bond and nothing is too much, great service, highly recommended.
I have been coming to DDR for over 8 years to have my Wife's E350 Cdi serviced. I have always found the owner and staff to be friendly and honest. I started using them after suffering truly abysmal service from more than one Mercedes main dealers. They have diagnosed and fixed various faults on the E350 over the years. I just took my '03 SL55 AMG for its 2yr interval A service, plus a gearbox oil change and Brake fluid renewal. I also had the 16 spark plugs changed. I have only had this car just under 2 years, and was interested to know its over-all condition as a 20year old supercar. I was advised the engine mounts were at the end of their service life, and that doing the gearbox mounts too would be sensible. The driveshaft rubber linkage was also advised as it had some age related wear. This was expected on a car of this age. All the work was detailed fully in advance, there was no pressure to have it done, and a detailed cost break-down was given. The owner and I discussed the car at length, and it is obvious he is not only a very experienced Mercedes Engineer but also a proper car enthusiast.. my visits to DDR are always a pleasant experience. In 8 years I have never had any experience of them pushing for unnecessary work. I would always trust DDR, and recommend them to my friends. I will keep using them as long as I own a Mercedes.
Had my car serviced by DDR this week. Travelled a few miles as heard good things - rightly so. Fantastic service (literally) - extremely well priced for an S class and very efficient. Would definitely recommend and think they are more efficient and offer better customer service than many main dealers who charge a lot more!
Had a coolant leak on my cd 250 Mercedes. Rang up DDR and spoke to Dan. He came back within an hour with the problem, quoted a reasonable price, and fixed the leak. The customer service was very good and I would recommend them.
Another excellent service from DDR. I have used them many times for various items be it services or repairs.

Always very knowledgeable, fair with prices and honest about costs and recommendations.

Highly recommended!!

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