Air Conditioning Repair

for your Mercedes in Epsom, Surrey, UK.

Call us on

01372 274095

Fixed Price Servicing Using Genuine Mercedes Parts

Protect Your Manufacturer's Warranty

Up To 60% Cheaper Than Main Dealer Prices

Qualified Mercedes Diagnostic Technicians

At DDR Surrey, we are proud to be your local Mercedes-Benz air conditioning recharge, repair and servicing specialist, based conveniently in Ashtead, near Epsom. 

Has your air conditioning stopped working or seems to be faulty? Or is it due for a service to improve the overall performance? Almost all Mercedes vehicles come fitted with air conditioning and climate control systems as standard and these air conditioning systems not only require regular maintenance in order to continue working efficiently and effectively but are also subject to faults from time to time.

At DDR Surrey, we recommend that the air conditioning system in your Mercedes is serviced regularly in order to replenish any liquids used by the air conditioning system and to ensure that all components are in perfect working order.

Our specialists provide Mercedes Air Conditoning Repairs, including servicing and Mercedes air con recharge to ensure that your system remains in top condition. We have all of the equipment, training and experience to make the correct repair and get things flowing again in no time, with added peace of mind that your Mercedes is getting the air con repair it deserves. We can repair or recharge your AC and we also offer an antibacterial clean which eradicates bacteria and leaves your Mercedes vehicle smelling fresh and clean.

Common problems that may occur with Mercedes AC systems include:

  • No air coming out of the vents
  • The air conditioning system isn't cold enough
  • The air conditioning system smells funny
  • The air conditioning system is making unusual noises
  • Excessive misting of windows
  • Puddles of water in or around the vehicle
  • If you have a problem with your Mercedes air conditioning system, climate control or heating system, we can arrange a full performance test and system diagnosis.

Is your vehicle under a manufacturer's warranty? Don't worry! All of your rights are preserved. We use original Mercedes-Benz parts and follow their service schedules, so we have you covered all the way.

How To Find Us


13 Craddocks Parade, Ashtead KT21 1QL


We are located directly at the end of Barnett Wood Lane, off the mini roundabout at the beginning of Craddocks Parade of shops. 
We are a 5-minute drive from Epsom town centre, Surrey, and Jct 9 of the M25 in the other direction.

DDR Surrey Map

Mercedes Air Conditioning Repair FAQS

What is an air-con recharge?

A Mercedes air con recharge is a simple process that involves removing the old refrigerant gas and replacing it as per Mercedes-Benz recommendation.

Why do I need to have my Mercedes air-con serviced?

Air-con units need recharging and without regular servicing, your air-con will eventually fail and need to be repaired. Our Mercedes air con servicing provides you with additional peace of mind and trust in the system when it matters most.

How often should I get my Mercedes air-con recharged?

We recommend a recharge of your Mercedes air conditioning unit every 1-2 years to keep the system running efficiently.

My Mercedes Air-Con isn’t working, what should I do?

If your Mercedes air-con isn’t working, it could be faulty or in need of re-charging. We can run diagnostics and repair the problem quickly to get you back to feeling cool.

How do I reset my Mercedes air con system?

Resetting your system – or recharging – is the process of removing old refrigerant and refilling it. We can do this for you safely to get you back to an efficient air con system.

Why is my Mercedes aircon not cold?

If your air con isn’t coming through cold, you could need a Mercedes air con recharge. We can do this for you as part of air con servicing, or run full diagnostics if there is another issue at fault.

Do you service leased or financed Mercedes vehicles?

If you have a leased Mercedes vehicle or a Mercedes on finance that you plan to return at the end of your contract, you need to keep on top of service schedules. Failure to meet the suggested service schedule could see you facing fines and penalties at the end of your agreement, so it's vital to maintain the correct schedule. We offer full servicing to all Mercedes vehicles including leased or financed vehicles, helping you to keep on top of your service schedule and avoid any hefty fines or payouts when your contract ends.

Repairing Your Electric & Hybrid Mercedes

We repair the entire Mercedes-Benz electric and hybrid range.

Guaranteed Protection on your Manufacturer's Warranty

Is your vehicle still under your manufacturer's warranty? Don't worry! All of your rights are preserved when using DDR Surrey for your repairs. We use original Mercedes-Benz parts and follow their service schedules and recommendations, so we have you and your warranty covered all the way.

Customer Reviews

We cover all aspects of aftersales for your vehicle from routine car servicing to fault diagnosis, electrical and mechanical repairs.

I’ve had real trouble getting wiper blades for my Mercedes I tried Halfords which was an absolute shambles from start to finish! Found DDR on google and called to see if they could help had a call back within 5 minutes of leaving a message to be told they could have them in that afternoon and the exact price which I might add was cheaper than I was charged at Halfords! I arrived around 4pm new blades fitted in 5 minutes the customer service of the gentleman I dealt with was fantastic I will definitely be returning. Thank you again for your help.
Vincenzo Cook
A very knowledgeable team. I have used DDR Surrey for many years, I wouldn't go anywhere else.
Munish Kumar
Really great work as always . Very reasonable price ,they are the best one around the area .
Dave Sinclair
My first time using DDR. Reception has good knowledge. They serviced my C63. Very satisfactory.
Radia Kesseiri
They are just amazing!
Today, I was in a real car related crisis, when there is literally nothing on earth that could help you apart from a genuinely customer service oriented car specialist! (Mercedes specialist)
They came to the rescue, out of good will! They did everything they could to sort me out!
I am utterly grateful for their help!
James Madden
Started using DDR last year, now two years in and I can only heap praise on Dan and his workforce, Dan a man after my own heart, his word is his bond and nothing is too much, great service, highly recommended.
I have been coming to DDR for over 8 years to have my Wife's E350 Cdi serviced. I have always found the owner and staff to be friendly and honest. I started using them after suffering truly abysmal service from more than one Mercedes main dealers. They have diagnosed and fixed various faults on the E350 over the years. I just took my '03 SL55 AMG for its 2yr interval A service, plus a gearbox oil change and Brake fluid renewal. I also had the 16 spark plugs changed. I have only had this car just under 2 years, and was interested to know its over-all condition as a 20year old supercar. I was advised the engine mounts were at the end of their service life, and that doing the gearbox mounts too would be sensible. The driveshaft rubber linkage was also advised as it had some age related wear. This was expected on a car of this age. All the work was detailed fully in advance, there was no pressure to have it done, and a detailed cost break-down was given. The owner and I discussed the car at length, and it is obvious he is not only a very experienced Mercedes Engineer but also a proper car enthusiast.. my visits to DDR are always a pleasant experience. In 8 years I have never had any experience of them pushing for unnecessary work. I would always trust DDR, and recommend them to my friends. I will keep using them as long as I own a Mercedes.
Had my car serviced by DDR this week. Travelled a few miles as heard good things - rightly so. Fantastic service (literally) - extremely well priced for an S class and very efficient. Would definitely recommend and think they are more efficient and offer better customer service than many main dealers who charge a lot more!
Had a coolant leak on my cd 250 Mercedes. Rang up DDR and spoke to Dan. He came back within an hour with the problem, quoted a reasonable price, and fixed the leak. The customer service was very good and I would recommend them.
Another excellent service from DDR. I have used them many times for various items be it services or repairs.

Always very knowledgeable, fair with prices and honest about costs and recommendations.

Highly recommended!!

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