Fixed Price Servicing Using Genuine Mercedes Parts
Protect Your Manufacturer's Warranty
Up To 60% Cheaper Than Main Dealer Prices
Qualified Mercedes Diagnostic Technicians
At DDR Surrey, we are proud to be your local Mercedes-Benz servicing specialist, based conveniently in Ashtead, near Epsom.
Servicing is a crucial part of maintaining your Mercedes vehicle and sticking to the recommended schedule will help to keep your vehicle in top shape for longer. We are on hand to provide full and comprehensive servicing for your Mercedes vehicle right here in Surrey, fitting to your vehicle's specific schedule and requirements. From the air conditioning through to the engine, we offer regular maintenance and servicing to keep your vehicle in top shape. We keep to your manufacturer's schedule and use only Mercedes-Benz-approved parts to ensure that any existing manufacturer's warranty is maintained.
Your Mercedes vehicle service in Surrey will include:
- Visual checks for external damage
- Brake checks and servicing
- Gearbox checks and servicing
- Charging ports and connectors for electric and hybrid vehicles
- Engine oil checks
- Oil filter checks
- Tyre checks
- Lights checks
- Fluid and coolant levels
- and more
We provide full and interim servicing for Mercedes Benz vehicles here in Epsom, Surrey, providing servicing for everything from fluid levels to suspension and batteries. We will update your service records according to manufacturer guidelines and requirements and get you back on the road safely and as quickly as possible.
We ensure that any and all service schedules are maintained, including those necessary for leased or financed vehicles. If you plan to return your leased or financed car at the end of the contract, you need to maintain a service record for the duration of your contract to avoid facing any additional fines or penalties at the end of the agreement. Here at DDR Surrey, we understand the importance of this and will offer full and interim servicing according to the requirements of your contracts.
Book your Mercedes-Benz vehicle in with our team for complete and comprehensive servicing that you can trust.
How To Find Us
13 Craddocks Parade, Ashtead KT21 1QL
We are located directly at the end of Barnett Wood Lane, off the mini roundabout at the beginning of Craddocks Parade of shops.
We are a 5-minute drive from Epsom town centre, Surrey, and Jct 9 of the M25 in the other direction.
Mercedes Servicing FAQs
How much does a Mercedes service cost?
The cost of servicing your Mercedes-Benz vehicle will depend on the make, model and variant of vehicle that you have. Due to different systems, features and parts required, different models may require different amounts of work and so we calculate a price for each vehicle separately. When you book through our online form, you will be given a price quote after entering your vehicle's make a model, at which point you can also add any additional extras to your service.
How Do I Book A Mercedes Service?
Booking a service for your Mercedes-Benz vehicle is simple. You can book a service online using our handy online form. All you need is your vehicle's make, model and manufacturer and a few details to book in with our team. If you'd prefer to speak to someone directly to discuss the service before you book, you can give us a call on 01372 274095 to speak to a member of our expert team.
Do you service leased or financed Mercedes vehicles?
If you have a leased Mercedes vehicle or a Mercedes on finance that you plan to return at the end of your contract, you need to keep on top of service schedules. Failure to meet the suggested service schedule could see you facing fines and penalties at the end of your agreement, so it's vital to maintain the correct schedule. We offer full servicing to all Mercedes vehicles including leased or financed vehicles, helping you to keep on top of your service schedule and avoid any hefty fines or payouts when your contract ends.
What is included in a Mercedes service?
When you book your vehicle in for a Mercedes service with our team here at DDR Surrey, we can conduct full or interim services depending on your needs. Servicing will include everything from visual checks for damage, to oil checks and changes, fluid checks, electronic checks and more. Get in touch with our team to find out more.
What happens if you find a fault during my Mercedes service?
If we find any faults during the servicing process, we will always inform you of the issue before we conduct any additional work. We will provide you with a break down of the issue and the associated costs of repairing it and ensure we remain as transparent as possible so you can rest assured your vehicle is in the best hands. Following your approval, we can get started on any repairs you require and get you back on the road as soon as possible.
Can you update my Mercedes DSR?
When servicing your Mercedes vehicle, we take careful note of your vehicle's log book, whether it's a physical log book, or your online Digital Service Record. This record can not only tell us the service history of your car, but we will also update it as part of the servicing process to ensure that it is kept up to date.
Servicing Your Electric & Hybrid Mercedes
We service the entire Mercedes-Benz electric and hybrid range.
Guaranteed Protection on your Manufacturer's Warranty
Is your vehicle under manufacturer's warranty? Don't worry all of your rights are preserved, we use original Mercedes-Benz parts and follow their service schedules, so we have you covered all the way.
We cover all aspects of aftersales for your vehicle from routine car servicing to fault diagnosis, electrical and mechanical repairs.
2nd Service on the 2018 E220cdi. A problem did arise as they sometimes do, however its the Customer Service you receive to rectify these upsets which counts. The guy I dealt with went out of his way with his own time and effort to resolve it, and in doing so has secured a long-term relationship with me in future business.
Took my ml 420 with oil leak, great blokes took time to talk over the problem and was in contact every step of the way when the work was being done . Great service great team and great blokes would recommend ddr to everyone with a merc .
Thank you again lads .
Our regular mechanic couldn't resolve the problem we had with our automatic gearbox on our Mercedes. If you get any messages on your dashboard use this garage they will resolve the problem. Very impressed with the level and care of service, would recommend without a doubt. Excellent!
A massive thank you to the person I dealt with and his mechanic who took the time to road test my car to check out the auto box that I had concerns with. They totally put my mind at rest with their experience and advice and as usual, I went home happy with peace of mind.
I had problems with the gearbox on my car dropping out of gear and going into park. Went on line to look for a suitable place to take it to and came across DDR’s website. Read the reviews which were very positive and drove to there site in Ashtead. After discussing the problem with them and a test drive being carried out it was arranged for me to bring the car in. Left the car and later in the day received a call to say that they were unable to duplicate the problem and suggested that I drive it more and see if the problem reoccurs. On collecting the car I asked how much I owed and the reply was”nothing as we did not fix anything”. I know of other garages that charge £60:00 to plug in the test box. Also, I was virtually leaving them a blank cheque as they could have come back and say, “Oh you need a new transmission”.
I will definitely go back to them and recommend them to anyone I know that needs good honest service. Thanks guys.
Having experienced abysmal service from a Mercedes main dealer in Surrey, I was very cautious and concerned where I’d take my E250 to next. DDR Surrey was recommended to me by a friend and I have to say that every aspect of the service I received was exemplary.
They listen to the problem I reported and managed to book the car in without too much delay. The fault was identified and subsequently reported to me with the price of repair which included parts and labour. The job incurred more time than originally expected but the price remained the same.
The politeness and professionalism from the DDR team is something that other works shops should strive towards. I will definitely be using DDR Surrey in future. Highly recommended!!
Having purchased a 2003 Convertible CLK from a trader as a present for my mother's 70th birthday I wanted a Mercedes specialist, DDR, to check it over for full peace of mind.
Initially, I was going to have the car fully serviced as I thought it had a slight misfire. Instead, on speaking with the team at DDR, they recommended that they do a full check/diagnosis and then discuss elements that actually needed doing.
It turned out that it was actually a replacement gearbox mount that needed replacing and that removed the occasional engine vibration. Of course they picked up on a few other elements which I am sure other garages would have missed.
All in all an excellent service with everything explained to me in detail - very transparent and at a reasonable price. MB main dealers could learn something from the team at DDR.
Needless to say, the car was perfect when I got back and my mother was delighted. She has already pledged to have it serviced with DDR given my feedback about them.
Thank you to the team.
Delighted to find Daniel. Have driven Mercs for 30 years and this was the best service ever.Everything explained beforehand and the car collected and returned looking immaculate and it did not break the bank.Already recommending to friends
We offer a professional and comprehensive service to all Mercedes vehicles. Our Mercedes trained technicians have years of experience working on Mercedes car servicing and are able to diagnose any faults. We use our expertise to ensure maintaining your vehicle is of the highest standard and of the most convenience.
Having to arrange serving and bespoke repairs on my E320, I was introduced to DDR by a fellow engineer,followed by two personal recommendations of the first class service and attention to detail,
Indeed the recommendation and praise by others is well deserved followed by my own for works completed to a 1st class standard,reporting on repairs, maintenance,serving in a clear understandable manner.
To say I am very very happy with service is an understatement.