Get in touch
DDR Surrey Ltd
13 Craddocks Parade, (Within Volkspeed Carsales)
Call: 01372 239416
Enquiries & Questions:
Monday to Friday 8.15am to 6.00pm by appointment.
Out of hours collection can be arranged.
Where are we
How to find us
We are located directly at the end of Barnett Wood Lane,
off the mini roundabout at the beginning of Craddocks Parade of shops.
We are a 5 minute drive from Epsom town centre, Surrey, and Jct 9 of the M25 in the other direction.
What you said
We cover all aspects of aftersales for your vehicle from routine car servicing to fault diagnosis, electrical and mechanical repairs.
"Having experienced abysmal service from a Mercedes main dealer in Surrey, I was very cautious and concerned where I’d take my E250 to next. DDR Surrey was recommended to me by a friend and I have to say that every aspect of the service I received was exemplary.
They listen to the problem I reported and managed to book the car in without too much delay. The fault was identified and subsequently reported to me with the price of repair which included parts and labour. The job incurred more time than originally expected but the price remained the same.
The politeness and professionalism from the DDR team is something that other works shops should strive towards. I will definitely be using DDR Surrey in future. Highly recommended!!"
Steve Haire - Woking, Surrey - E250 Fault Diagnosis
"Having purchased a 2003 Convertible CLK from a trader as a present for my mother's 70th birthday I wanted a Mercedes specialist, DDR, to check it over for full peace of mind.
Initially, I was going to have the car fully serviced as I thought it had a slight misfire. Instead, on speaking with the team at DDR, they recommended that they do a full check/diagnosis and then discuss elements that actually needed doing.
It turned out that it was actually a replacement gearbox mount that needed replacing and that removed the occasional engine vibration. Of course they picked up on a few other elements which I am sure other garages would have missed.
All in all an excellent service with everything explained to me in detail - very transparent and at a reasonable price. MB main dealers could learn something from the team at DDR.
Needless to say, the car was perfect when I got back and my mother was delighted. She has already pledged to have it serviced with DDR given my feedback about them.
Thank you to the team."
Drowe1975 - New Malden, Surrey - CLK W208 Convertible
"Delighted to find Daniel. Have driven Mercs for 30 years and this was the best service ever.Everything explained beforehand and the car collected and returned looking immaculate and it did not break the bank.Already recommending to friends"
A Adams - Bookham, Surrey - Mercedes Benz ML320 CDI
"We offer a professional and comprehensive service to all Mercedes vehicles. Our Mercedes trained technicians have years of experience working on Mercedes car servicing and are able to diagnose any faults. We use our expertise to ensure maintaining your vehicle is of the highest standard and of the most convenience."
Y Rousseau - Chessington, Surrey - Mercedes Benz ML350 CDI
"Having to arrange serving and bespoke repairs on my E320, I was introduced to DDR by a fellow engineer,followed by two personal recommendations of the first class service and attention to detail,
Indeed the recommendation and praise by others is well deserved followed by my own for works completed to a 1st class standard,reporting on repairs, maintenance,serving in a clear understandable manner.
To say I am very very happy with service is an understatement."
Peter Peacock - Reigate, Surrey - E320 Service & Repairs
More reviews can be found at: http://www.reviewcentre.com